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Connect Errors

Connect errors are returned as a parameter in the redirect from Connect.

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Access Denied

	Code
This error occurs when a user denies your application access to the requested scope of permissions.	access_denied

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Invalid Subscription

	Code
This error occurs when a user’s vehicle is compatible but their connected services subscription is inactive because either it has expired or it has never been activated.	invalid_subscription

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Configuration Error

	Code
This error occurs when the user has encountered an Error page in Connect and has chosen to return to your application.	configuration_error

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No Vehicles

	Code
This error occurs when a vehicle owner has a connected services account, but there are no vehicles associated with the account.	no_vehicles

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Vehicle Incompatible

	Code
This error occurs when a user tries to authorize an incompatible vehicle in Smartcar Connect.	vehicle_incompatible

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Server Error

	Code
If there is a server error, the user will return to your application.	server_error

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API Errors

API errors are returned from requests made via Smartcar API.

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Authentication

	Code
Thrown when there is an issue with your authorization headers.	NULL

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Billing

	Code
Thrown when limits have been reached based on your plan or if the feature is not available.	INVALID_PLAN VEHICLE_LIMIT VEHICLE_REQUEST_LIMIT ACCOUNT_SUSPENDED

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Compatibility

	Code
Thrown when Smartcar does not support a make or feature for a vehicle.	MAKE_NOT_COMPATIBLE SMARTCAR_NOT_CAPABLE VEHICLE_NOT_CAPABLE

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Connected Services Account

	Code
Thrown when there are issues with the user’s connected service account.	ACCOUNT_ISSUE AUTHENTICATION_FAILED NO_VEHICLES SUBSCRIPTION VEHICLE_MISSING

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Permission

	Code
Thrown when you make a requests to an endpoint associated with permissions not yet granted to your application.	NULL

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Rate Limit

	Code
Thrown when there is an issue with the frequency of your requests.	SMARTCAR_API VEHICLE

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Resource Not Found

	Code
Thrown if the requested path does not exist.	PATH VERSION

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Server

	Code
Thrown when Smartcar runs into an unexpected issue and was unable to process the request.	INTERNAL

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Upstream

	Code
Thrown when the OEM or vehicle failed to process the request.	INVALID_DATA KNOWN_ISSUE NO_RESPONSE RATE_LIMIT UNKNOWN_ISSUE

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Validation

	Code
Thrown if there is an issue with the format of the request or body.	NULL PARAMETER

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Vehicle State

	Code
Thrown when a request fails due to the state of a vehicle or logically cannot be completed e.g. you can’t start a vehicle charging if it’s not plugged in.	ASLEEP CHARGING_IN_PROGRESS CHARGING_PLUG_NOT_CONNECTED DOOR_OPEN FULLY_CHARGED NOT_CHARGING CHARGE_FAULT HOOD_OPEN IGNITION_ON IN_MOTION REMOTE_ACCESS_DISABLED TRUNK_OPEN UNKNOWN UNREACHABLE VEHICLE_OFFLINE_FOR_SERVICE