Billing Errors
Thrown when limits have been reached based on your plan, or if the feature is not avaible.
VEHICLE_LIMIT
You have exceeded your active vehicle limit for the current billing period. Please log in to the Smartcar dashboard and visit the Billing tab to learn more.
{
"type": "BILLING",
"code": "VEHICLE_LIMIT",
"description": "You have exceeded your active vehicle limit for the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.",
"docURL": "https://smartcar.com/docs/errors/api-errors/billing-errors#vehicle-limit",
"statusCode": 430,
"requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
"resolution": { "type": "CONTACT_SUPPORT" },
}
Troubleshooting Steps
To resolve this error, please contact us to upgrade your plan and increase your vehicle limit. Please note that you won’t be able to make requests to additional vehicles until the end of the current billing period or until you have upgraded your plan.
INVALID_PLAN
The feature you are trying to use is not included in your current pricing plan. Please visit our pricing page to learn more about our plans and features.
{
"type": "BILLING",
"code": "INVALID_PLAN",
"description": "The feature you are trying to use is not included in your current pricing plan. Please visit our pricing page to learn more about our plans and features.",
"docURL": "https://smartcar.com/docs/errors/api-errors/billing-errors#invalid-plan",
"statusCode": 430,
"requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
"resolution": { "type": "CONTACT_SUPPORT" }
}
Troubleshooting Steps
If you have checked our pricing page and believe that the feature you are trying to use is included in your plan, please contact us and we’ll be happy to assist you.
VEHICLE_REQUEST_LIMIT
You have exceeded the number of API requests that are allowed for this vehicle in the current billing period. Please log in to the Smartcar dashboard and visit the Billing tab to learn more.
{
"type": "BILLING",
"code": "VEHICLE_REQUEST_LIMIT",
"description": "You have exceeded the number of API requests that are allowed for this vehicle in the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.",
"docURL": "https://smartcar.com/docs/errors/api-errors/billing-errors#vehicle-request-limit",
"statusCode": 430,
"requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
"resolution": { "type": "CONTACT_SUPPORT" }
}
Troubleshooting Steps
To resolve this error, please contact us to upgrade your plan and increase your vehicle limit. Please note that you won’t be able to make additional requests to this vehicle until the end of the current billing period or until you have upgraded your plan.
ACCOUNT_SUSPENDED
Your Smartcar account is past due and has been suspended. Please reach out to our finance team to resolve this issue.
{
"type": "BILLING",
"code": "ACCOUNT_SUSPENDED",
"description": "Your Smartcar account is past due and has been suspended. Please reach out to our finance team to resolve this issue.",
"docURL": "https://smartcar.com/docs/errors/api-errors/billing-errors#account-suspended",
"statusCode": 430,
"requestId": "5dea93a1-3f79-4246-90c5-89610a20882a",
"resolution": { "type": "FINANCE" }
}
Troubleshooting Steps
To resolve this error, please contact us to pay past due invoices. Please note that you won’t be able to make any requests until you have resolved this issue.
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