Thrown when a request fails due to the state of a vehicle or logically cannot be completed e.g. you can’t start a vehicle charging if it’s not plugged in.
ASLEEP
Your car is temporarily unable to connect to <app name>. To re-establish the connection, please start your car and take it for a short drive.
CHARGING_IN_PROGRESS
Your car is already charging.
CHARGING_PLUG_CONNECTED
We’re unable to issue the command because the vehicle is currently plugged in. Please ensure that you have unplugged the vehicle from an EV charger.
CHARGING_PLUG_NOT_CONNECTED
Your car isn’t able to start charging. Please ensure that you have plugged an EV charger into your car’s charge port.
DOOR_OPEN
Your car was unable to lock. Please ensure that all doors and the trunk are fully closed.
FULLY_CHARGED
Your car is already fully charged.
NOT_CHARGING
Please ensure that you have plugged an EV charger into your car’s charge port and the vehicle is charging.
CHARGE_FAULT
Your car is unable to start or stop charging because of a conflict with your vehicle’s charging schedule. Please check that:
- You have disabled any schedules that control when your charger is able to supply current to and charge the vehicle.
- The charging cable is securely connected to your vehicle.
- You have disabled any charge schedules on your vehicle’s infotainment system or connected service application.
- You have disabled any departure timers on your vehicle’s infotainment system or connected service application.
- Your vehicle is not connected to any other charge scheduling services.
HOOD_OPEN
Your car was unable to lock. Please ensure that your car’s hood is fully closed.
IGNITION_ON
Your car is temporarily unable to connect to <app name> because its engine is running. To re-establish the connection, please turn off your car’s engine.
IN_MOTION
Your car is in motion and temporarily unable to connect to <app name>. To re-establish the connection, please park your car and turn off its engine.
REMOTE_ACCESS_DISABLED
Your car is temporarily unable to connect to <app name>. To re-establish the connection, please make sure that remote access for connected services is enabled inside your car. Please refer to your car’s owner manual for more details.
TRUNK_OPEN
Your car was unable to lock. Please ensure that your car’s trunk (and front trunk) is closed.
UNKNOWN
Your car is temporarily unable to connect to <app name>. Please be patient while we’re working to resolve this issue.
UNREACHABLE
Your car is temporarily unable to connect to <app name>. To re-establish the connection, please move your car to a location with a better cell phone signal.
VEHICLE_OFFLINE_FOR_SERVICE
Your car is in service mode and temporarily unable to connect to <app name>. Please try again later.
LOW_BATTERY
<app name> was unable to connect to your car because its battery is too low. Please ensure the battery is charged and try again later.