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MAKE_NOT_COMPATIBLE

Smartcar is not yet compatible with this vehicle’s make in the country you specified.

{
  "type": "COMPATIBILITY",
  "code": "MAKE_NOT_COMPATIBLE",
  "description": "Smartcar is not yet compatible with this vehicle’s make in the country you specified.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#make_not_compatible",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Suggested User Messaging
<your app name> is not yet able to connect to your car brand.


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VEHICLE_NOT_CAPABLE

This error occurs when a physical limitation makes the vehicle incapable of performing your request (e.g. battery electric vehicles are incapable of responding to read fuel requests).

{
  "type": "COMPATIBILITY",
  "code": "VEHICLE_NOT_CAPABLE",
  "description": "The vehicle is incapable of performing your request.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#vehicle_not_capable",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Suggested User Messaging
Your car is unable to perform this request.


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SMARTCAR_NOT_CAPABLE

Smartcar does not yet support this feature for this vehicle.

{
  "type": "COMPATIBILITY",
  "code": "SMARTCAR_NOT_CAPABLE",
  "description": "Smartcar does not yet support this feature for this vehicle.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#smartcar_not_capable",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Troubleshooting Steps
Please check that the vehicles make and engine type support the feature you are trying to use.

Please contact us to learn when this feature will become available. If you have a vehicle that supports this feature and would like to help out, check out Smartcar’s Research Fleet.