Skip to main content

Testing Connect Errors

You can use the following emails to test a subset of Connect errors:
ErrorEmailVIN
invalid_subscription[email protected]0SCAUDI0155C49A95
vehicle_incompatible[email protected]0SCAUDI012FE3B132
Visit the Connect Errors page for more details.

Testing API Errors

You can use use the following emails to test these API error types:
  • COMPATIBILITY
  • CONNECTED_SERVICES_ACCOUNT
  • UPSTREAM
  • VEHICLE_STATE
TypeCodeEmailVIN
COMPATIBILITYMAKE_NOT_COMPATIBLE[email protected]0SCLR000270BE6600
COMPATIBILITYSMARTCAR_NOT_CAPABLE[email protected]0SCLR0002DC18F57F
COMPATIBILITYVEHICLE_NOT_CAPABLE[email protected]0SCLR00024C7CDF7A
CONNECTED_SERVICES_ACCOUNTACCOUNT_ISSUE[email protected]0SCLR00026BAAA136
CONNECTED_SERVICES_ACCOUNTAUTHENTICATION_FAILED[email protected]0SCLR00021D803C7B
CONNECTED_SERVICES_ACCOUNTNO_VEHICLES[email protected]0SCLR00027671837B
CONNECTED_SERVICES_ACCOUNTSUBSCRIPTION[email protected]0SCLR0002B9BAF29F
CONNECTED_SERVICES_ACCOUNTVEHICLE_MISSING[email protected]0SCLR00024E29EEBD
UPSTREAMINVALID_DATA[email protected]0SCLR000298A0A649
UPSTREAMKNOWN_ISSUE[email protected]0SCLR0002A8760B72
UPSTREAMNO_RESPONSE[email protected]0SCLR0002C23E43AB
UPSTREAMUNKNOWN_ISSUE[email protected]0SCLR0002D4878901
VEHICLE_STATEASLEEP[email protected]0SCLR0002E8896323
VEHICLE_STATECHARGING_IN_PROGRESS[email protected]0SCLR000221F1E672
VEHICLE_STATECHARGING_PLUG_NOT_CONNECTED[email protected]0SCLR0002CBFC7C21
VEHICLE_STATEDOOR_OPEN[email protected]0SCLR0002F8BD90B8
VEHICLE_STATEFULLY_CHARGED[email protected]0SCLR00029CD9D894
VEHICLE_STATEHOOD_OPEN[email protected]0SCLR000219CD4A2C
VEHICLE_STATEIGNITION_ON[email protected]0SCLR00021D49E58A
VEHICLE_STATEIN_MOTION[email protected]0SCLR00024F6EE640
VEHICLE_STATEREMOTE_ACCESS_DISABLED[email protected]0SCLR0002588A5CC1
VEHICLE_STATETRUNK_OPEN[email protected]0SCLR00023C607FDB
VEHICLE_STATEUNKNOWN[email protected]0SCLR0002E6CC0314
VEHICLE_STATEUNREACHABLE[email protected]0SCLR000247EBF067
VEHICLE_STATEVEHICLE_OFFLINE_FOR_SERVICE[email protected]0SCLR0002AF1D71A1