OEM Resources
Brand Subscription Information
OEM Resources
Brand Subscription Information
Below you can find the connected service name for each brand as well as any specific subscription packages needed to connect to the vehicle via Smartcar.
| Make | Region | Connected Service | Package | Subscription Cost |
|---|---|---|---|---|
| Acura | US, Canada | ACURALINK | Remote | 3 year free trial (2023 and Newer Models), 6 month free trial (2022 and Older Models). $110/year thereafter. |
| Alfa Romeo | Europe | My Alfa Connect | My Car and My Remote | 3 - 5 years included. |
| Audi | US | myAudi | CARE | - |
| Europe, Canada | Audi Connect | Remote | Free for three years after delivery of a new vehicle. ~£120/year thereafter. | |
| BMW | All | BMW Connected | - | Free trial varies with model year. ~$120/year thereafter. |
| Buick | US, Canada | OnStar | Remote Access | Free trial varies with model year. $14.99/month for standalone Remote Access package. |
| Cadillac | US, Canada | OnStar | Remote Access | Free trial varies with model year. $14.99/month for standalone Remote Access package. |
| Chevrolet | US, Canada | OnStar | Remote Access | Free trial varies with model year. $14.99/month for standalone Remote Access package. |
| Chrysler | US, Canada | Uconnect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. |
| Citroën | Europe | My Citroën | ë-remote services needed for remote commands | - |
| CUPRA | Europe | CUPRA CONNECT | Remote Access Services | 3 years free for the Born model, 1 year free for others. Price varies with region. |
| Dodge | US, Canada | Uconnect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. |
| DS | Europe | MyDS | E-TENSE Remote | - |
| Fiat | Europe | FIAT | My Car and My Remote | 6 month free trial. |
| Ford | All | FordPass | - | - |
| GMC | US, Canada | OnStar | Remote Access | Free trial varies with model year. $14.99/month for standalone Remote Access package. |
| Hyundai | All | Hyundai BlueLink | - | 3 year free trial for new vehicles. $9.90/month per package thereafter. |
| US | Hyundai BlueLink (2023 IONIQ 6 & all 2024+) | BlueLink+ | - | |
| Infiniti | US | MyINFINITI | - | 1 year free trial. $12.99/month thereafter. |
| Jaguar | All | Jaguar InControl | - | 3 year free trial. ~$100/year thereafter. |
| Jeep | US, Canada | Uconnect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. |
| US, Canada | Jeep Connect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. | |
| Kia | US, Canada | Kia Access | Plus | 1 year free trial. $149/year thereafter. |
| Europe | Kia Connect | - | 7 year free trial starting on sale to the first owner. | |
| Land Rover | All | Land Rover InControl | - | 3 year free trial. ~$100/year thereafter. |
| Lexus | US, Canada | Lexus Enform | REMOTE | Free trial up to 3 years, varies with model year. $80/year thereafter. |
| Lincoln | US | Lincoln Way | - | - |
| Mercedes | All | MeConnect | - | 1 year free trial. ~$15/year there after. |
| Mini | All | Mini Connected | - | Free trial varies with model year. ~$120/year thereafter. |
| Mazda | US, Europe | MyMazda | - | 3 year free trial. Pricing thereafter has not been established. |
| Nissan | US (non-Leaf) | NissanConnect Services | Convenience | 6 month free trial. $8.00/month thereafter. |
| US (Leaf) | NissanConnect EV Services | Convenience | 6 month free trial. $8.00/month thereafter. | |
| Europe | NissanConnect | - | Free trial varies with model year. ~£1.99/month thereafter. | |
| Opel | Europe | myOpel | e-Remote services needed for remote commands | - |
| Peugeot | Europe | MYPEUGEOT | E-REMOTE CONTROL needed for remote commands | - |
| Porsche | US, Europe | My Porsche | 1 year free trial after initial purchase. $299/year there after. | |
| RAM | US, Canada | Uconnect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. |
| US, Canada | Ram Connect | Sirius XM Guardian (Remote Package) | 1 year free trial. $12.99/month for the Remote Package thereafter. | |
| Renault | Europe | My Renault | - | - |
| Rivian | US | Rivian | - | - |
| Skoda | Europe | MySKODA | Care Connect | ~£36/year. |
| Subaru | US | MySubaru | STARLINK Security Plus | 6-month free trial. $4.95/month thereafter. |
| Tesla | All | Tesla | - | - |
| Toyota | US, Canada | Toyota Connected Services | Remote Connect | 1 year free trial. $80/year thereafter. |
| Vauxhall | Europe | myVauxhall | e-Remote services needed for remote commands | - |
| Volvo | All | Volvo Cars | - | Free trial varies with model year. ~$200/year thereafter. |
| Volkswagen | US | Car-Net | Remote Access | - |
| Europe (non-ID) 2018 - 2022 | Car-Net | - | - | |
| Europe (non-ID) ≤ 2023 | We Connect | - | - | |
| Europe (non-ID) 2024+ | VW Connect | - | - | |
| Europe (ID) Firmware <v3 | We Connect Start | - | - | |
| Europe (ID) Firmware v3+ | We Connect ID | - | - |
Notes
Audi
- Owners will need to enusre they’re the Primary or Key user for the vehicle connected to their account in order to access all Smartcar functionality.
Ford and Lincoln
- Owners that use a username to login to their connected services app will need to migrate to using their email address under account settings in their Ford Pass or Lincoln Way portal.
Onstar
- Chevy Bolts MY 2020+ come with the EV Mobile Command service included for 5 years with the purchase of a new vehicle. Location data is not included in the package. Bolt owners will need to also subscribe to Remote Access to be able to get access to location data.
- For all other OnStar accounts, we require the modern Remote Access plan as our base subscription. This plan comes with the Vehicle Status featureset, which is what enables our remote access to data from cars. More information can be found in this PDF.
- There are certain legacy OnStar accounts floating around with similar names. A good check on whether a customer has the correct plan or not is the ability to view vehicle information like fuel level, EV battery level, odometer, or tire pressure from within their vehicle’s mobile app.
Nissan US
- Convenience features are included as part of the Premium package.
Toyota
- The Remote Connect subscription is tied to the audio package purchased with the vehicle. Compatible audio pakage availblity is determined based on the trim of the vehicle model and varies model year to model year. Toyota provides pdfs for Remote Connect availblity here.
Uconnect
- For all Uconnect accounts, we require the ability to interact with vehicle information through the UConnect portal
- A Uconnect account may have access to Mopar, but not all Mopar accounts have access to UConnect. If a user can see information in Mopar but not UConnect, they’ll need to reach out to UConnect support to set up the right UConnect plan for their vehicle.
- 2021+ Jeeps have their own connected service - Jeep Connect
- 2022+ Rams have their own connected service - Ram Connect
- 2022+ Jeep Wagoneers have their own connected service - Wagoneer Connect
- Canada has limited support listed here
Volkswagen ID Series
- Model year 2021 and certain 2022 Volkswagen ID vehicles require an upgrade to vehicle software version 3 which will allow you to get location and odometer data. This is a requirement for both US and European vehicles.
Volvo
The following models are not currently compatible with Smartcar:
- 2021+ : XC40 Recharge
- 2022+ : S90, S90 Recharge, V90, V90 Recharge, V90 Cross Country, XC60, XC60 Recharge
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