Errors

Compatibility

MAKE_NOT_COMPATIBLE

Smartcar is not yet compatible with this vehicle’s make in the country you specified.

{
  "type": "COMPATIBILITY",
  "code": "MAKE_NOT_COMPATIBLE",
  "description": "Smartcar is not yet compatible with this vehicle’s make in the country you specified.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#make_not_compatible",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Suggested user message

<app name> is not yet able to connect to your car brand.

SMARTCAR_NOT_CAPABLE

Smartcar does not yet support this feature for this vehicle.

{
  "type": "COMPATIBILITY",
  "code": "SMARTCAR_NOT_CAPABLE",
  "description": "Smartcar does not yet support this feature for this vehicle.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#smartcar_not_capable",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Suggested resolution

Please contact us to learn when this feature will become available. If you have a vehicle that supports this feature and would like to help out, check out Smartcar’s Research Fleet.

Suggested user message

We’re currently unable to support this feature for your car.

VEHICLE_NOT_CAPABLE

The vehicle is incapable of performing your request. This error occurs when a physical limitation makes the vehicle incapable of performing your request (e.g. battery electric vehicles are incapable of responding to read fuel requests).

{
  "type": "COMPATIBILITY",
  "code": "VEHICLE_NOT_CAPABLE",
  "description": "The vehicle is incapable of performing your request.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/compatibility/#vehicle_not_capable",
  "statusCode": 501,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": null } 
}

Suggested user message

Your car is unable to perform this request.