Errors
Error testing
You can use Smartcar’s test mode to test the following v1.0 errors. For a full list of v1.0 errors, see our API reference.
vehicle_owner_action_required
: This error occurs when a user has either changed the password of their connected services subscription or their subscription has expired. You should prompt your user to take the necessary action.vehicle_state_error
: This error occurs when a vehicle is unable to perform the request in its current state. For example, the vehicle might be outside of a cellular coverage area or the vehicle’s doors might stand open while a lock request is initiated. See the error codes below for a detailed list of all possible scenarios. Depending on the scenario, you should try sending another request at a later time or prompt your user to take the necessary action.
To test these errors, launch Smartcar Connect in test mode and log in with one of the following emails and any password. Then make a request to any non-static vehicle endpoints (all endpoints under the /vehicles resource, excluding the VIN, vehicle attributes, and application permissions endpoints).
Error | Error code | Description | VIN | |
---|---|---|---|---|
vehicle_owner_action_required | VOA_000 | Vehicle authentication failed. Please prompt the vehicle owner to log in again using Connect. | smartcar@voa-000.vehicle-owner-action-required.com | 0SCLR0002EDAB90A7 |
vehicle_owner_action_required | VOA_001 | Connected services subscription invalid or expired. Please prompt the vehicle owner to reactivate their subscription. | smartcar@voa-001.vehicle-owner-action-required.com | 0SCLR0002AB072EEA |
vehicle_state_error | VS_000 | Vehicle state cannot be determined. | smartcar@vs-000.vehicle-state-error.com | 0SCLR000292E53813 |
vehicle_state_error | VS_001 | Some of the vehicle's doors are open. | smartcar@vs-001.vehicle-state-error.com | 0SCLR00022F1A83F5 |
vehicle_state_error | VS_002 | Some of the vehicle's trunks are open. | smartcar@vs-002.vehicle-state-error.com | 0SCLR00028D1AA6DF |
vehicle_state_error | VS_003 | The vehicle's hood is open. | smartcar@vs-003.vehicle-state-error.com | 0SCLR00023CEF5947 |
vehicle_state_error | VS_004 | Charging plug is not connected to the vehicle. | smartcar@vs-004.vehicle-state-error.com | 0SCLR00029791CB6E |
vehicle_state_error | VS_005 | Vehicle is fully charged. | smartcar@vs-005.vehicle-state-error.com | 0SCLR00028E2B3371 |
vehicle_state_error | VS_006 | Vehicle is asleep. | smartcar@vs-006.vehicle-state-error.com | 0SCLR0002AA9CB061 |
vehicle_state_error | VS_007 | Vehicle is offline. | smartcar@vs-007.vehicle-state-error.com | 0SCLR0002A6C372CE |
vehicle_state_error | VS_008 | Vehicle's ignition is switched on. | smartcar@vs-008.vehicle-state-error.com | 0SCLR0002DF536788 |
vehicle_state_error | VS_009 | Vehicle is moving. | smartcar@vs-009.vehicle-state-error.com | 0SCLR0002DDE8143E |
vehicle_state_error | VS_010 | Remote access is disabled. | smartcar@vs-010.vehicle-state-error.com | 0SCLR0002F4430962 |
vehicle_state_error | VS_011 | Vehicle is charging. | smartcar@vs-011.vehicle-state-error.com | 0SCLR00020BE369BC |