For more information about Virtual Keys, please see visit the Virtual Key page.

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Vehicle Owners adding a Virtual Key

Smartcar Connect will present Tesla vehicle owners a prompt to install the Tesla Virtual Key after granting access and prior to redirecting them back to your application.

Prompting the user to add a Virtual Key

When users open the virtual key link, depending on their device, they will be redirected to the Tesla app or prompted to scan a QR code.
On mobile devices, they will be redirected to the Tesla app and prompted to add the Virtual Key

Opening the link on a mobile device with the Tesla app installed

Virtual Key status can be checked at any time from the Tesla infotainment screen under Settings, Locks.

Check Virtual Key status from your Tesla

Smartcar will automatically determine which Tesla vehicles require a Virtual Key and prompt users to add it only for those vehicles. If a user has multiple Tesla vehicles, they will be prompted to add a Virtual Key for each vehicle that requires it. At least one vehicle complete the pairing process before the user can continue with the Connect flow and connect their Tesla to your application.