Tesla Virtual Keys
To support vehicle commands such as lock/unlock or start/stop charge, and benefit from faster data frequencies, Tesla requires a Virtual Key to be added to the vehicle.
For more information about Virtual Keys, please see visit the Virtual Key page.
Vehicle Owners adding a Virtual Key
Smartcar Connect will present Tesla vehicle owners a prompt to install the Tesla Virtual Key after granting access and prior to redirecting them back to your application.
Prompting the user to add a Virtual Key
When users open the virtual key link, depending on their device, they will be redirected to the Tesla app or prompted to scan a QR code.
On mobile devices, they will be redirected to the Tesla app and prompted to add the Virtual Key
Opening the link on a mobile device with the Tesla app installed
On mobile devices, they will be redirected to the Tesla app and prompted to add the Virtual Key
Opening the link on a mobile device with the Tesla app installed
On Desktop, they will be prompted to scan the QR code which in turn opens up the Tesla app and prompts them to add a Virtual Key
Opening the link on a desktop
Virtual Key status can be checked at any time from the Tesla infotainment screen under Settings, Locks.
Check Virtual Key status from your Tesla
Smartcar will automatically determine which Tesla vehicles require a Virtual Key and prompt users to add it only for those vehicles. If a user has multiple Tesla vehicles, they will be prompted to add a Virtual Key for each vehicle that requires it. At least one vehicle complete the pairing process before the user can continue with the Connect flow and connect their Tesla to your application.