At Smartcar, we're always looking for new ways to make it easier for developers to build, test, and launch their mobility solutions. Today, we're excited to announce a small but impactful update: Smartcar Support can now securely access your developer dashboard through a dedicated support account to better assist with configuration and troubleshooting.
Whether you're onboarding a new integration, diagnosing an unexpected error, or simply trying to validate your setup, our support and solutions architecture team will be able to provide faster, more accurate help by securely viewing relevant dashboard details when needed.
What does this mean for you?
Faster resolutions
Our team can now troubleshoot issues directly within your dashboard, eliminating extra back and forth.
Secure and limited access
This account is strictly scoped to support-related use. No changes will be made in your dashboard without your knowledge or explicit approval.
Better collaboration
Our goal is to make solving problems quicker and be more collaborative, and this update helps us do exactly that.
This feature is live and available to all enterprise customers and we’ll be rolling it out over the next week to your account. If you have questions or concerns, feel free to reach out to us at support@smartcar.com.
