> ## Documentation Index
> Fetch the complete documentation index at: https://smartcar.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Smartcar Support Center

> The Smartcar Support Center provides helpful resources including a knowledge base, ticket submission form, AI chat assistant, and a ticket center to manage your requests.

<Note>This feature is available on paid plans.</Note>

You can access the Support Center in two ways:

### Option 1: Visit the Support Center directly

Go to [support.smartcar.com](https://support.smartcar.com). You’ll be redirected to the Smartcar Dashboard to log in with your Dashboard credentials.

### Option 2: From the Smartcar Dashboard

1. Log in at [dashboard.smartcar.com](https://dashboard.smartcar.com).
2. Click the **Help** icon in the bottom-left corner, or the **Help Hub** icon in the bottom-right. <img src="https://mintcdn.com/smartcar-docs/bl2aLGyZU43A919o/images/help-center/support-center/help-hub.png?fit=max&auto=format&n=bl2aLGyZU43A919o&q=85&s=5b38c0162e8814262623c6be79ce7490" alt="Help Hub" width="3360" height="1846" data-path="images/help-center/support-center/help-hub.png" />
3. Select the **Support Center** option to be redirected to the full Support Center. <img src="https://mintcdn.com/smartcar-docs/YqcNJdgEDgXpXtEG/images/help-center/support-center/support-center-button.png?fit=max&auto=format&n=YqcNJdgEDgXpXtEG&q=85&s=55b92545b9f29533a420cb8c28bbe23c" alt="Support Center Button" width="466" height="786" data-path="images/help-center/support-center/support-center-button.png" />

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For information about email, changelog, status, and brand reliability subscriptions, see [Subscribing to Smartcar Updates and Notifications](/help/smartcar-updates).