INVALID_PLAN

The feature you are trying to use is not included in your current pricing plan. Please visit our pricing page to learn more about our plans and features.

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{
  "type": "BILLING",
  "code": "INVALID_PLAN",
  "description": "The feature you are trying to use is not included in your current pricing plan. Please visit our pricing page to learn more about our plans and features.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/billing/#invalid_plan",
  "statusCode": 430,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": "CONTACT_SUPPORT" } 
}

Troubleshooting steps

If you have checked our pricing page and believe that the feature you are trying to use is included in your plan, please contact us and we’ll be happy to assist you.

Suggested user message

Your car is temporarily unable to connect to <app name>. Please be patient while we’re working to resolve this issue.

VEHICLE_LIMIT

You have exceeded your active vehicle limit for the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.

Note: An active vehicle is a vehicle to which you have made at least one API request during the current billing period. Your active vehicle limit applies to your Smartcar account as a whole. It spans all the applications that are under your account.

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{
  "type": "BILLING",
  "code": "VEHICLE_LIMIT",
  "description": "You have exceeded your active vehicle limit for the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/billing/#vehicle_limit",
  "statusCode": 430,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": "CONTACT_SUPPORT" } 
}

Suggested resolution

To resolve this error, please contact us to upgrade your plan. Please note that you won’t be able to make requests to additional vehicles until the end of the current billing period or until you have upgraded your plan.

Suggested user message

Your car is temporarily unable to connect to <app name>. Please be patient while we’re working to resolve this issue.

VEHICLE_REQUEST_LIMIT

You have exceeded the number of API requests that are allowed for this vehicle in the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.

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{
  "type": "BILLING",
  "code": "VEHICLE_REQUEST_LIMIT",
  "description": "You have exceeded the number of API requests that are allowed for this vehicle in the current billing period. Please log into the Smartcar dashboard and visit the Billing tab to learn more.",
  "docURL": "https://smartcar.com/docs/errors/v2.0/billing/#vehicle_request_limit",
  "statusCode": 430,
  "requestId": "5dea93a1-3f79-4246-90c5-89610a20471b",
  "resolution": { "type": "CONTACT_SUPPORT" } 
}

Suggested resolution

To resolve this error, please contact us to upgrade your plan. Please note that you won’t be able to make additional requests to this vehicle until the end of the current billing period or until you have upgraded your plan.

Suggested user message

Your car is temporarily unable to connect to <app name>. Please be patient while we’re working to resolve this issue.